We do not offer refunds or exchanges on sale items, all sales are final.
EARRINGZ:
Unfortunately, due to hygiene reasons we cannot refund or exchange earringz unless faulty. Accessories and clothing may be exchanged. Please contact us within 3 working days of receiving your order if you have any problems. Our contact information can be found on the ‘Contact Us’ page of our website.
EXCHANGES:
Exchanged items must have the original tags on and be in unworn, resellable condition. We suggest trying on shoes in a carpeted area so as to not scuff them. We can exchange items for the same product in a different size (stock depending) or offer store credit via a gift code.
We do not offer monetary refunds.
We reserve the right to refuse an exchange/refund should the item returned appear to have been used or worn.
FAULTY ITEM?
If you receive an item that is faulty, we’re so sorry! Please ensure you contact us within 3 working days of receiving your order if you have any problems!
Our contact information can be found on the ‘Contact Us’ page of our website. We want you to have the best experience shopping with us as possible!
For any other questionz:
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